Being a good secretary means being dedicated, focused and well organized. It requires the ability to spell properly and to use English grammar well so that you can express yourself clearly in writing. More than this, you become an indispensable part of a team when you perform the job well, making your employment more secure and interesting.
Steps
1. Always be on time. Being on time for work is a great
opportunity to make your boss happy. Being late can make him/her rather mad.
2. Always
be ready to answer unexpected questions,also have answers for anticipated
questions ready in the event that your boss wants you to provide information
during meetings,etc. He may even ask you to write an entire speech for him.
Staying on track with his goals and the direction that things are taking in
your company will serve you well when you are made a point-man for given
issues.
3. Always know your boss's schedule. If your boss has a meeting and
forgets about it,you are then able inform him to be prepared half-an-hour in
advance (or an hour depending on how organized/busy he is).
4. Be ready to answer phone calls. If an important phone call comes
for your boss, you will have to answer it. Have a standard greeting to use that
will maximize PR in your boss's absence like, " Hello, _______(this is the
office of 'boss's name, company') this is his secretary speaking. How may I
help you? Obtain the caller's name, phone number, and best time to return his
call. Follow up the call promptly by getting the message to your boss ASAP.
This is good business practice and may land your boss an account because he was
able to get back to the client (or whomever) in a timely manner as a result of
your diligence. It will also earn you points with your boss.
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